Case Study: Mary’s Mystery
© Risk & Insurance 2006 A 47-year-old, sedentary, overweight customer service representative began to wake up with numbness, first in one hand and then in both. She soon found herself shaking her hands out at work, where she typed all day while on the phone with a headset talking to customers. Her company had changed each workstation two years before for ergonomic reasons. Though Mary had been in this job for seven years, there had hardly been any change in the job in the past four years. Mary incurred no overtime. She had no hobbies that placed extra demands on […]
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